Company Description:

Launched in 2000 as a small London based concierge service, we have experienced a complete transformation in a decade, and currently have offices in over 60 countries around the world. The service we provide to our discerning and high-net-worth Members, including corporate accounts, is proactive and personalised, catering to every Member's need, from last-minute restaurant bookings, travel arrangements, and access to private parties, as well as fulfilling every unusual request and successfully connecting businesses all over the world. 

Quintessentially can offer access to the inaccessible and can make the seemingly impossible, possible

In a bid to ensure only the very best service is delivered across the luxury market, we have also launched luxury Sister Businesses comprised of experts in every luxury division. This includes real estate, travel, luxury retail, wine, art, flowers, private aviation and many more.

Quintessentially is always on the look-out for driven, creative and talented individuals to join our dynamic and vibrant team. If you are considering your future and are looking for somewhere to make a real difference in an industry that offers great opportunities and professional growth please take a moment to have a look at our list of current vacancies worldwide.

Customer Service Executive (6-9 months contract)



Hong Kong, Hong Kong

Department / Function:

Front Office / Guest Services / VIP

Job Industry:


Employment Type:

Contract, Full Time



Years of Experience:

1 - 3 years

Job Description:

Period of Contract
Start on 1 Jun 2017

Hours of work:    
10 am - 8 pm. 5 days work. Shift pattern, may need to work on weekend and public holiday

Job Summary
  • Receive product training and introduce the products to visitors and potential customers
  • Handle enquiries from visitors and customers effectively and contribute to a high level of customer satisfaction
  • Maintain a positive brand image
  • Handle administrative duties and staff duty roster
  • Maintain the tidiness and cleanliness of the store
  • Ensure proper functioning of the facilities in the store
  • Manage the cash flow in store and deposit to bank regularly

Job Requirements:

  • 4-6 years of customer services, preferably in luxury retail
  • Fluent in English, Mandarin and Cantonese
  • Good knowledge and passion in audio products is preferred
  • Excellent interpersonal skill
Interested parties please click “Apply Now”