Company Description:

Be Mesmerized throughout 24 Hours at the hotels in Kowloon Hong Kong.
At Dorsett Mongkok, Hong Kong, a contemporary hotel in Kowloon, we hold on to our service philosophy – "Beyond Thoughtful. Anytime. Everywhere", ensuring guests are being pampered with thoughtful attention and beyond imagination. Dorsett Mongkok, Hong Kong is one of the few 100% indoor smoke-free hotels in Kowloon Hong Kong which has attained the bronze benchmark status by EarthCheck.

Reservations Agent / Senior Reservations Agent



Hong Kong, Hong Kong

Department / Function:

Call Center / Reservations / Ticketing

Job Industry:

Hotels / Resorts

Legally eligible to work in:

HKID and Valid Working Visa Holders Only

Employment Type:

Full Time



Years of Experience:

1 - 3 years

Recent graduates will be considered:


Job Description:

We are looking for Reservations Agent / Senior Reservations Agent

Job Requirements:

  • Certificate / Diploma holder in Hospitality Management or related disciplines
  • Relevant experience in Reservations or Telephone Operator is preferred
  • Good command of both written and spoken English, Mandarin and Cantonese
  • Knowledge of using Opera is an advantage
  • Good communication skills and customer service
  • Candidates with more experience will be considered as Senior Reservations Agent
  • Additional 2 day off per month
We offer an attractive remuneration package, benefits and career advancement opportunities. If you are interested in joining us, a dynamic hospitality group, please send your full resume with expected salary and availablity to Human Resources Department by clicking "APPLY NOW"

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidentiality and will only be used for applications for relevant / similar post(s) within the group.

Applicants who do not hear from us within eight weeks should consider their applications unsuccessful. Information collected will be used for employment only and will be destroyed 6 months after the interview.