Company Description:

Cordis, Hong Kong, is the new, upscale global hotel brand managed by Langham Hospitality Group, that reflects the essence of hospitality: being devoted to our guests’ needs and well-being. Cordis derives its name from the Latin term meaning “heart" and with that, we offer genuine heartfelt service.

We are at the heart of it all.
Devoted. Vibrant. Memorable.

  • Michelin-starred Restaurant – Ming Court since 2009 
  • Gold Award Winner of Outstanding Knowledge Management Project Award 2010
  • Hotel Club - Most Outstanding Art Hotel 2012 
  • TTG China Travel Awards 2013 - Best Business Hotel in Hong Kong 
  • TripAdvisor Traveller’s Choice 2013 - Top 25 hotels in China

Call Centre Agent



Hong Kong, Hong Kong

Department / Function:

Call Center / Reservations / Ticketing

Job Industry:

Hotels / Resorts

Legally eligible to work in:

Hong Kong

Employment Type:

Full Time



Years of Experience:

1 - 3 years

Job Description:

We are seeking a person who can assist in a busy Call Centre in a successful 5-star hotel.

Job Requirements:

Are you devoted to?
  • Provide heart-felt service and memorable experience to our guests
  • Assist our guests on the phone and bookings with a cheerful voice
  • Conduct up-selling and cross-selling to maximize hotel revenue
Are you vibrant with?
  • Related Call Centre service experience
  • Good language and communication skills in English, Cantonese and Putonghua
  • Able to work cheerfully, follow policies and procedures
Do you have memorable qualities, such as?
  • Devoted to the well-being of your guests and colleagues
  • Genuine, natural, honest
  • Reliable, thoughtful, detailed
  • Friendly, caring, seamless, intuitive
“Cordis” means HEART in Latin. We look after our colleagues with HEART:
  • Open culture: You like to express yourself, we like to listen
  • Agile career opportunities
  • Global growth opportunities with 35+ new hotel openings in pipeline
  • Free duty meals
  • Free staff accommodation in overseas hotels
  • Life, medical/dental, hospitalisation insurance, and more
If you are the person we’re looking for, please contact us immediately.

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