Company Description:


ABOUT CORDIS, HONG KONG
Cordis, Hong Kong, is the new, upscale global hotel brand managed by Langham Hospitality Group, that reflects the essence of hospitality: being devoted to our guests’ needs and well-being. Cordis derives its name from the Latin term meaning “heart" and with that, we offer genuine heartfelt service.

OUR MISSION
We are at the heart of it all.
Devoted. Vibrant. Memorable.

OUR WINNING ACCOLADES
  • Michelin-starred Restaurant – Ming Court since 2009 
  • Gold Award Winner of Outstanding Knowledge Management Project Award 2010
  • Hotel Club - Most Outstanding Art Hotel 2012 
  • TTG China Travel Awards 2013 - Best Business Hotel in Hong Kong 
  • TripAdvisor Traveller’s Choice 2013 - Top 25 hotels in China

Call Centre Agent

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Location:

Hong Kong, Hong Kong

Department / Function:

Call Center / Reservations / Ticketing

Job Industry:

Hotels / Resorts

Legally eligible to work in:

Hong Kong
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Employment Type:

Full Time

Posted:

29.12.2017

Years of Experience:

1 - 3 years
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Job Description:

We are seeking a person who can assist in a busy Call Centre in a successful 5-star hotel.

Job Requirements:

Are you devoted to?
  • Provide heart-felt service and memorable experience to our guests
  • Assist our guests on the phone and bookings with a cheerful voice
  • Conduct up-selling and cross-selling to maximize hotel revenue
Are you vibrant with?
  • Related Call Centre service experience
  • Good language and communication skills in English, Cantonese and Putonghua
  • Able to work cheerfully, follow policies and procedures
Do you have memorable qualities, such as?
  • Devoted to the well-being of your guests and colleagues
  • Genuine, natural, honest
  • Reliable, thoughtful, detailed
  • Friendly, caring, seamless, intuitive
“Cordis” means HEART in Latin. We look after our colleagues with HEART:
  • Open culture: You like to express yourself, we like to listen
  • Agile career opportunities
  • Global growth opportunities with 35+ new hotel openings in pipeline
  • Free duty meals
  • Free staff accommodation in overseas hotels
  • Life, medical/dental, hospitalisation insurance, and more
If you are the person we’re looking for, please contact us immediately.

Please click apply to send your resume via Apply Now.
 
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