Company Description:

Registration No.: 200710607E
Join planet Earth's #1 accommodation site was established in 1996 in Amsterdam, The Netherlands and has grown into the world’s leading online hotel and accommodation reservations company. is still operated from Amsterdam and supported by 199 offices.

15,000+ people right across the world are dedicated to serving’s customers and property-owning partners.

Our mission
To help leisure and business travellers, whatever their budgets, easily discover, book, and enjoy the world’s best places to stay. We are part of the Priceline Group (NASDAQ: PCLN).

Our success as the world’s #1 accommodation site boils down to the passion and innovation of our people; their diversity, their entrepreneurial spirit and aspiration to continually hit new heights. If you think you would fit perfectly within our community, join us to paint the world blue!

Credit Controller – Japan Market



Singapore, Singapore

Department / Function:

Accounting / Audit / Finance, Tour Guide / Tour Operators

Job Industry:

Booking Engine / Travel Agency

Legally eligible to work in:


Employment Type:

Full Time



Years of Experience:

1 - 3 years

Job Description: Customer Service Center (Singapore) Pte Ltd, one of the support companies in Singapore, is looking for a full-time Credit Controller based in our Singapore Office.

A Credit Controller is responsible for the oversight of a portfolio of accounts. The Credit Controller is the main point of contact for these customers for all invoice related issues. The Credit Controller is expected to build strong relationships with customers and business partners in an effort to insure all invoices are paid to the terms of the contract. Due to the rapid and continuous growth of the organization, the tasks and duties of this role may evolve over time. You will be keen to develop and grow within the role and to take on additional challenges and responsibilities as they occur.

  • Collect Open Invoices from Accommodation Partners in the assigned region
  • Provides scalable solutions which can be implemented to streamline processes
  • Cross functional Communication with both internal and external parties
  • Increase growth of company through improving cycle times like DSO, Cash allocation and Delivery of invoices
Thanks to these works, the Credit Controller will acquire an in-depth knowledge of Booking’s business and internal organization and will prepare him/her -self to a broader role.

Key factors of success in this role are a good understanding of the business priorities, strong communication skills and, above all, the capacity to implement projects and reach the pre-set objectives.

Job Requirements:

  • Drive progress through simple and targeted action plans. Implement short term loops of progress and tackle the issues one by one at a high pace
  • Create Best Practice and share with Peers
  • Be a business partner with Hotels team
  • Create a out of the box mind set to improve customer payment behavior
  • Is owner of Key Performance Indicators like DSO, % received cash, within 30 days, 60 days and 90 days.
  • Ensure adherence to Company policies and applicable governmental regulations.
  • Liaise with peers across the business to create successful roll outs

Planning skills
  • Managing and Developing Yourself
  • Technical knowledge of Collections software
  • Strategic/Longer Term Contribution
  • Ability to travel if required as part of the role

Skills & competencies:
  • Ability to proactively drive the assigned projects and reach the preset objectives.
  • Excellent communication and transversal management skills.
  • Ability to recognize financial implications of business decisions and strategy.
  • Understanding of business practices and systems.
  • Facilitate and practice security and confidentiality of information
  • Excellent teamwork and interpersonal skills
  • English and Japanese verbal and written communication skills.
  • Preferably 2 years’ experience in Finance or related field
  • Candidates already reside in Singapore

*Working hours are Monday to Friday, 9am to 6pm*