Company Description:

Located in the heart of Wanchai, Novotel Century Hong Kong is one of the city's most iconic hotels. Perfectly positioned - it is only minutes' walk to the Hong Kong Convention & Exhibition Centre, the Wanchai MTR station or the famous Causeway Bay shopping district. The hotel overlooks the breathtakingly beautiful Victoria Harbour, and now boasts 510 newly refurbished rooms, as well as a choice of restaurants, pool, fitness centre and meeting facilities. It is the perfect destination for both business and leisure travelers. 

Front Desk Supervisor



Hong Kong, Hong Kong

Department / Function:

Front Office / Guest Services / Concierge

Job Industry:

Hotels / Resorts

Legally eligible to work in:

Hong Kong

Employment Type:

Full Time



Years of Experience:

3 - 5 years

Job Description:

As a Front Desk Supervisor, your responsibilities are:
  • Supervise Front Desk Team
  • Handle guest complaints in professional manner
  • Monitor arrival list and room status, check for discrepancies and cashiering
  • Identify and provide training for Front Desk Team

Job Requirements:

  • At least 3 year of experience in the field is preferred
  • Pleasant personality, customer-oriented with good leadership, communication and interpersonal skills
  • Able to communicate in English, Cantonese and Putonghua
  • Willing to work on shift hours
  • Immediately available is highly preferred
  • Candidate with less experience will be considered for the position of Senior Front Desk Officer
Choosing Novotel Century Hong Kong means:
  • Being part of a strong and highly motivated Team
  • Full training programs provided
  • Enjoying a 4* work environment
  • Great career opportunities with the Accor Group
  • And all the advantages of an international company
  • Staff Discount in Accor Hotels Globally

Interested candidates, please send your application with detailed resume by clicking "Apply Now

All data collected will be used for recruitment purpose only